To get the best result, please send a clear, high-resolution photo of your pet. The photo should be well-lit, with your pet in focus and visible from a front-facing or profile angle. Avoid blurry images, heavy shadows, awkward poses and where their head and neck are not clearly visible. The clearer the photo, the better the final product will be!

When placing your order, feel free to specify any color preferences in the "Personalized" text box. You can mention colors that best represent your pet’s personality, or you can leave it up to me to create a vibrant, unique palette inspired by your pet’s features!

To place your custom order, simply:
1️⃣ Choose the product (framed print, phone case, poster, etc.).
2️⃣ Choose color palette and make note of any personalizations.
3️⃣ Upload your pet's image.
4️⃣ I’ll take it from there!

No problem! Simply select the product listing showing the number of pets that you would like in your portrait. Please mention any specific layout or positioning requests in the "Personalization Request" box! 

Yes! If you have a specific product in mind (such as mugs, tote bags, or other custom items), feel free to contact me, and I’ll let you know if it can be made with your custom pet portrait. Contact Me Today

Once your order is placed, I’ll send you ONE proof of your custom portrait for approval. Edits are always welcome, and I’m happy to work with you to make any adjustments until it’s just right! After the proof is approved, your portrait will be sent to the printers. If for any reason the final product doesn’t match what was shown in the proof, we can discuss a refund or exchange. My goal is for you to absolutely love your portrait, which is why the proofing process is in place. Please note that all sales on custom orders are final once the proof has been approved.

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If your questions is still not answered, please do not hesitate to reach out via email.